1 reviews | Active since May 2013
Shocking customer service
<p>It is imposssible to get refunded for extra movie purchases that I made as a result of a glitch in your online booking website.</p> <p> </p> <p>I tried to purchase tickets for a movie on Friday the 25th of November. The system kept telling me that I hadn't been successful. Three sets of movie tickets later I realised that it had been lying to me.</p> <p> </p> <p>12 days later, three extremely long calls to customer services and 4 emails later I STILL haven't been successful.</p> <p> </p> <p>I am now EXTREMELY frustrated.</p>
We apologise for the inconvenience caused to you,sometimes the system gives an error and deduct the money but we do refund on such incidents.
We apologise for the inconvenience caused to you,sometimes the system gives an error and deduct the money but we do refund on such incidents.
Please accept my sincere apology on behalf of our cinema. I am very sorry to learn about your experience at the cinema we will forward a complaint to the regional manager at the cinema.
Please accept my sincere apology on behalf of our cinema. I am very sorry to learn about your experience at the cinema we will forward a complaint to the regional manager at the cinema.