1 reviews | Active since Jan 2017

20 Feb 2018, 17:35

****ty service

Coming to festival mall ster-kinekor for movies.. buying tickets is a dream helpfull staff and friendly.. when going to get refreshment their popcorn is finished, standing in queue to order they help other people first and have an all together bad attitude. Talking to manager doesn't help too she brushes you off too. Very dysfunctional place and it gives ster-kinekor a bad name..

Pierre

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply22 Feb 2018, 10:46
Official

Dear Pierre,

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor