1 reviews | Active since Jun 2017
Service & systems are pathetic
<p>Ster Kinekor senior management and board members...</p> <p> </p> <p>Your staff are the mall of africa outlet is useless...</p> <p> </p> <p>Your card system didn't work & no one directed us to the cash till option but you left people standing in the queue?</p> <p> </p> <p>Your employee nkanyiso at the cash till was rude and unresponsive and turned away from us when we asked for availability re: movies & seats.</p> <p> </p> <p>Your manager Tebogo ignored us & said she would attend to us and left us waiting game for 10 minutes so we eventually left!</p> <p> </p> <p>Do something drastic about your manager, staff and systems or you will cost your company and more importantly, the mall loss of income due to poor business practices and uncaring staff...</p> <p> </p> <p>Regards, </p> <p> </p> <p>Jolene</p>
Good Day Jolene
We would like to apologise for the bad experience you had at our Ster-Kinekor in Mall Of Africa.
We have escalated your feedback to the relevant department, and should be contacted within 48 hours.
Kind Regards,
Good Day Jolene
We would like to apologise for the bad experience you had at our Ster-Kinekor in Mall Of Africa.
We have escalated your feedback to the relevant department, and should be contacted within 48 hours.
Kind Regards,
