1 reviews | Active since Mar 2012
Service - Sterkinekor The Grove
i have been going to The Grove the last few months when a good movie releases and always take the early show on a Saturday. This past Saturday i decided to go for Jurassic Park at 09:05 when i arrived i found that there was a massive Que of people waiting to be served at the refreshment counters. only 2 cashiers was on duty although there is 6 points. Surely the manager or who ever is in charge needs to ensure that there is enough people to assist i waited 30 min to be assisted. For a company so proud of marketing themselves this branch is dropping the ball.<br> <br> Also i app**** for a club card at this branch and when i wanted to use it to book my ticket the online booking told me that it was invalid ***?<br> <br> You can be glad your company is the only one in SA otherwise you would have lost a lot of support
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
