KG
Koos G
1 reviews | Active since Dec 2011
11 May 2015, 09:51
Selling tickets for load shedding periods
Ster-Kinekor does not have the ability to deliver service during load shedding periods, however they continue selling tickets for periods guaranteed to have load shedding. On occurrence of load shedding they offer you the opportunity to attend the movie at another time. When we took up the offer we experienced very bad attitude from staff under the following conditions:<br> 1) Although original tickets was for Saturday - they prefer that we return during week<br> 2) You may use un booked seats, but they continue selling tickets for the unused seats<br> 3) They do have the ability to reserve news seats , but are very unwilling to do it<br> <br>
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Replies (1)Ster-Kinekor's replyOfficial
11 May 2015, 11:02Hello grove@,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Ster-Kinekor's reply11 May 2015, 11:02
Official
Hello grove@,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
