Ruined Birthday

Hi, I just want to thank Ster-Kinekor for ruining what was supposed to be a happy day for me. We had planned weeks ahead to go to the cinema on my birthday as we don't go regularly due to financial constraints. Well, I was in for a surprise. I had the worst day of my life yesterday (my birthday) and the only thing that I was looking forward to, was going to the movies and relaxing while having a good laugh. When we got there, my wife picked up her club card as we knew we had to have a club card to get the Tuesday special. Only to find out when we were busy selecting the movie that a club card is only valid for 1 person. So, the lady that helped us suggested I register. Which I did while I was there. I got the activation email which I clicked and got the account activated. Then, when I got my card, I find out that the card will not work for 24 hours.... I was at this point so frustrated and angry that I left without watching a movie. Besides that, your club promotions state that I get a free movie on my birthday but apparently because the card is not working, I could not claim it. I was willing to pay the half price fee as we had budgeted for it. But I could not do so as the card was not working yet. Thank you Ster-kinekor for wasting my time and ruining my day. Another reason why piracy is doing so well in South Africa. I don't mind to pay to watch a movie, but don't ruin someone's day in the process.