******* with no support

<p>Sterkinekor is a total *******. I have Vitality membership one would think I can benefit from it as advertised to get discount off frm my movie tickets. I tried to get new cards as my handbag was ******, they tell me my Vitality is not activated they cant help me. I phoned Vitality to check on this and they send me proof that its not the case. I have this Vitality membership for years and knew its impossible. Tonight we used my husbands card, the card we always use as me and my daughters movie cards are ****** and what do they say.........the card must be activated, we cant get the benefit. We used that exact same card last week. No one wants to help, Im frustrated as Vitality dont know how they can say this and they just dont want to help at Sterkinekor. </p> <p> </p>