Ridiculous

My wife went to a movie last night and her Vitality Card would not swipe. The first issue here is that we have a problem swiping our cards each time we go to the cinema and it's not only us, it happens to friends as well! Anyway, what I find absolutely ridiculous and am quite annoyed about, is the fact that she had to pay full price in the end because your systems could not read her card. Pathetic! She was offered to then pay for and get a new card. So if she got a new card and a few months down the line that one stops working she would have to buy another one?! It sounds like a big money making scheme to me! Absolutely pathetic!