rS
rosemary S

1 reviews | Active since Mar 2009

15 Apr 2015, 16:27

Removing performances went customers have arranged

I am a regular patron for the opera performances and very informed as to<br> the website and parking costs.<br> I therefore try to come for the performances on Wednesdays. I look at the website and arrange<br> my visits accordingly.<br> <br> As each performance comes up having diarised them in my diary, I<br> look at the dates on your website. <br> <br> i have been very annoyed several times and most recently very<br> inconvenienced by the sudden removal of the Wednesday<br> performance being removed without notification to patrons<br> I duly arrived to see the opera yesterday having driven <br> all the way from Douglasdale (because you have discontinued<br> the performances of the opera at Cedar Sqauare - goodness<br> knows why when elderly patrons are you most popular patrons and<br> recently the Douglasdale Retirement Village having 400 houses has<br> been built and it fully occupied) It is a pity that you did not do your<br> homework before discontinuing these performances. <br> <br> However I had driven quite a way to see the opera as well<br> as taken a parking ticket to find that there was no performance<br> to be had. I had also cancelled other activities which I could<br> have partaken of. <br>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply10 Oct 2016, 15:13
Official

Thank you for taking the time to contact Ster Kinekor, your feedback is important.

Due to circumstances beyond our control this complaint could not be attended to. Should you still require assistance, please feel free to contact us at ***/***(MOVIES)