reimbur*****t

We paid for a movie with a card and the machine didn't print although the money came off on the account. The manager then asked us to swipe again as the money would be reversed immediately which we then did. After doing this twice, it still didn't print although the money came off the account. So we paid twice for a service we didn't receive. The managers told us there was nothing they could do except for us to pay again. After a heated argument the manager then told us she would log a call so they can resolve.<br> <br> This left a very sour taste in our mouths as the systems here are either off line or there's just always something wrong. What a way to spend a Friday night! !!! <br> <br> They've wasted my time and we've now also been ****** by Sterland at Forest Hill!!! This is disgusting!