Refused a credit card payment at ticket purchase.

This complaint relates to an event that took place on 14 June 2015. I complained on the Ster kinekor website on 14 June, waited 2 weeks without receiving feedback, complained again yesterday, having still not received feedback by tonight, I have reverted to Hellopeter. I was refused the opportunity to purchase tickets at the ticket counter after queuing to do so, the counters were fitted with speedpoints. I was told to go to the self service machine. I hate those machines, and when I insisted on buying my ticket at the counter was waved aside and the next person served. after three attempts, with assistance at a self service machine, one due to it not reacting to certain pressing on the toutch screen, the other due to the assistant staff member pulling out the card when a supervisor was requested, and the third when it decided to just not scan the card, I was taken back to the desk to process the transaction where I wanted to do so in the first place. At that point my patience was up, I left, went to Nu Metro, and spent a few hundred Rand with my card on tickets and refreshments. This is the worst example of don't care buggar the customer attitude, and it needs to be addressed.