LH
Linda H

1 reviews | Active since Jun 2014

20 Oct 2015, 16:15

Refuse to cancel booking

I booked 2 tickets for Sunday 25th October. On Tuesday 20th October, I wanted to cancel the booking, but they refused to cancel my booking. I could understand if it is the day before, but it is 5 days before and there is no chance of even getting a percentage refund, just a flat No REFUNDS.

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply20 Oct 2015, 16:26
Official
Hello sn00py,

Thank you for your feedback.

We will escalate it to the relevant department and get in touch with you to discuss the matter further.

Regards
Ster-Kinekor