refusal of service and disgusting attitude

Four of us Arrived at the movies to see our 20.45 show only to find no one at the popcorn counters. so we were directed to another counter where there was still no one avaliable. As soon as the clock in the reception area of the movie houses turn 21.00 someone came out and said sorry I can help you we close at 21.00 and look at the time. It had litearly just got to 21.00. They waited until then to come and tell us and show us explicitly that it was 21.00. So we ask very nicley if they could help us and were told \wish I could help but we are closed"no effort was put into helping us. Mr L Khomane treated us with very little respect and spike to his colleague in a language we did not understand. One of us confronted him about this as we felt it was very rude to speak about us as we stood there. He proceeded to shout at us and told one of us to leave as we are very rude. He continued with his shouting match at me and pointend his finger in my face and would not stop. The rest of the staff then also gave us a bad attitude to the point were we wanted to leave without watching our movie we had paid for. I find this appalling that customers can be treated like this with no repercussions"""