GB
Greeney B
1 reviews | Active since Jan 2015
10 May 2019, 10:25
refund
i purchase tickets online on the 26th April,my account was debited x3 but i only got 2 tickest,up until now im struggling to get my refund,whenever you call they let you hold on for more than 20min just for you to put the phone down,seriously i will never use they online service and they customer services sucks.
Helpful (0)
Replies (1)0
Replies (1)
Ster-Kinekor's replyOfficial
08 Jun 2019, 13:01 Good Day Wasielah
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply08 Jun 2019, 13:01
Official
Good Day Wasielah
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor