SG
Shana G
1 reviews | Active since Oct 2015
10 Jun 2019, 15:09
Refund - 1 month later and still waiting
I purchased 4 tickets online for Avengers Endgame on Thursday 3 May 2019. Somehow, the website crashed, my cash was deducted but I didn't receive any tickets. I've logged numerous complaints - up until today I have not received my refund. Your company is beyond pathetic! Please sort this out as soon as possible because I am fed up of trying to deal with this. CAS-197961-N6K1T0 STK: ********** 442503
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Ster-Kinekor's replyOfficial
12 Jun 2019, 12:28Good Day Shana G
Thank you for taking the time to contact us to share your experience.
The SK team apologises for the late response and the inconvenience caused.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
The SK team apologises for the late response and the inconvenience caused.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply12 Jun 2019, 12:28
Official
Good Day Shana G
Thank you for taking the time to contact us to share your experience.
The SK team apologises for the late response and the inconvenience caused.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
The SK team apologises for the late response and the inconvenience caused.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor