JS
Jaco S

1 reviews | Active since Mar 2018

30 Mar 2018, 07:41

Rather Netflix & Chill than go to the Movies

I was so looking forward to watching Ready Player One on its release date, but the cinema ruined it for me.

Apart from there being a visible mark on the screen that has been there for ages (cinema 5) a light was on in the projector room shining into the cinema. After two attempts to get someone to switch it off (as the movie had now already started) I moved to other seats further down so that the light was not shining directly on me. The seats are also so uncomfortable that you can rather sit on the floor. New padding could work.

Altogether not a good experience and just more of a reason to rather Netflix and chill at home instead of paying an arm and a leg for a piece of... well, nothing.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply10 Apr 2018, 14:10
Official

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department to look into the issues you have mentioned and correct them.

Kind Regards,

Ster-Kinekor