1 reviews | Active since Jul 2011
Promised a refund
<p>With having made an error with a booking, I emailed the call centre and was told my booking could not be transferred, that I should make my correct booking and my incorrect booking would be refunded upon presentation of my banking details and proof of the transaction having gone off my account. After numerous follow ups I still have no refund. Refer to cases CAS-41139, CAS-43001 and CAS-44205.</p>
Dear Grenville
We thank you for your feedback.
Your request has escalated to relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Dear Grenville
We thank you for your feedback.
Your request has escalated to relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor