DT
Danie T

1 reviews | Active since Nov 2014

29 Dec 2017, 10:03

Problems with The Grove Imax theatre

They've canceled the 10:30 show without any notification and assure me for the 14:00 show the problems would be fixed. Again they started to try to figure out what was wrong when the show was supposed to start.

They gave me their phone number to phone on the 29th to find out if the problem wat fixed, but they never answer that number. VERY POOR SERVICE!!!

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply10 Jan 2018, 17:03
Official

Dear Danie

We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.