PRESTIGE - NO POPCORN/COKE by Puleng Tholopa

This past Monday I went to the PRESTIGE where you are supposed to have SUPERIOR service. <br> <br> But, after purchasing my ticket which is at the bottom of the movie entrance, I proceeded upstairs to purchase Popcorn and Coke.....and found no staff behind any of the serving counters. <br> <br> I found one staff member, Puleng, and asked why everything was closed. He rep**** the staff have already cashed up, and I rep**** that I can see that. And again asked him why they have closed up early. He again said the same, this time in a rude manner...I then took his name from his name badge, and then he said its better we stop talking.<br> <br> The staff member Puleng Tholopa turned out to be the Manager on duty. As a long term customer at Ster Kinekor, I feel Puleng lacks the customer service required to represent Ster Kinekor, especially at the EASTGATE branch which boasts the new IMAX screen.<br> <br> I am curious to see a response with action.<br> <br> <br> <br>