RL
Ricci L

1 reviews | Active since Apr 2013

06 Jun 2018, 17:38

Prestige? More like Slightly Above Average

So we book to go to a Prestige Movie. My boyfriends first so I wanted it to be amazing.

We booked to bee the Deadpool 2 at The Zone...

When we arrived we were informed that the Aircon was broken but no one had complained and the movie was still going to go on... Ok, clearly no one in that cinema had a nose or heat sensors.

The Chairs were... not prestige. Ripped "leather", Broken Mechanisms and noisy. (Mall Of Africa Prestige is 100 times better)

And last, but certainly not least, we love to eat. Ii will keep this short. "Sorry Ma'am. We only have the normal snacks and wraps. Everything else is sold out"

What did I pay all that money for?? To sit in a sauna in a **** chair with no real "Prestige" and basic snacks..

I could have done better at home AND spent less money.

0
Replies (4)
Ster-Kinekor
Ster-Kinekor's reply07 Jun 2018, 18:37
Official

Dear,

We thank you for bringing the matter to our attention.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

 Kind Regards,

 Ster-Kinekor

RL
Ricci L's update12 Jun 2018, 12:04
Reviewer Update
Update: Ster-Kinikor did not contact me as stated above. This was a "For Show" response
RL
Ricci L's update27 Jun 2018, 09:56
Reviewer Update
Again, 2 weeks have gone past and I haven't even got a call.
RL
Ricci L's update15 Aug 2018, 13:14
Reviewer Update
No reply or call from Ster Kinekor. Poor Service!