1 reviews | Active since Aug 2013
PREPARE IN ADVANCE
IT WAS THE LONG WEEKEND,QUEUES AT THE POPCORN COUNTERS WERE LONG,WHEN WE FINALLY ARRIVED TO GET THE POPCORN AND TICKETS,THE CASHIER SAID THAT THERE WAS ONLY ONE FLAVOUR COOL DRINK AND THE SLUSH DRINKS WERE STILL WATERY,5 MINUTES BEFORE THE MOVIE COULD START WE WENT INTO THE CINEMA ONLY TO FIND OUT OUR SEATS WERE ALREADY OCCUPIED BY OTHER PEOPLE,WHO THEN SAID THEIR SEATS WERE ALSO TAKEN SO WE ENDED UP SITTING IN THE SECOND ROW FROM THE FRONT,WHICH WAS VERY AWKWARD. FIRSTLY THERE WERE HOLIDAY MAKERS DOWN ON THE COAST,THEY SHOULD BE PREPARED WELL IN ADVANCE FOR THE PEOPLE,THERE SHOULD NOT BE A COOL DRINK SHORTAGE,AND CASHIERS STILL HAVE TO FOLD THE POPCORN BOX CARRIERS WHICH TAKE EVEN MORE TIME,KNOWING ITS A LONG WEEKEND CUSTOMERS SHOULD BE TOLD WHEN BUYING TICKETS NOT TO EXPECT TO BE SEATED WHERE THEY CHOOSE TO SIT. \HOW WOULD THE HOLIDAY MAKERS FEEL?\""
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
