1 reviews | Active since Dec 2014
Pre-Screening Invite expires in 45 minutes
<p>I am really dissapointed , after years of being a loyal monthly customer of ster-kinekor , I finally got rewarded or so I thought . I opened my email to find that I was selected for a pre-screening , yes I understand there is limited seats buy why the hell do you send out the invite to more than your capacity ??? I got to me invite 45 minutes late and the invite was cancelled. Isnt that dissapointing and frustrating ? Like what is the point of getting your customers hopes up by sending an invite when its 1st come 1st serve basis ??? I actally so angry that I doubt I will support ster-kinekor anymore . Im sure you guys have alot more customers so what is it you that you lose 1 loyal customer . </p>
How great , I dont even get a response to my issue ! I guess I am really not a valued customer . Definetly will not be visiting Ster Kinekor again. Well Done to your events and customer care teams . ****** Hopeless and absoluty dissapointing .
How great , I dont even get a response to my issue ! I guess I am really not a valued customer . Definetly will not be visiting Ster Kinekor again. Well Done to your events and customer care teams . ****** Hopeless and absoluty dissapointing .
Dear Nicolette
Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Dear Nicolette
Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.