DG
Derrick G

1 reviews | Active since Jul 2014

03 Dec 2018, 21:08

Potch Sterkinekor is Pathetic!

Sterkinekor Potchefstroom: bottom line, a PATHETIC excuse for a cinema!! They NEVER (and I mean NEVER) have ice for drinks, we have been there many times this year and not once did we get ice (apparently they decided its no longer necessary) . THE STAFF: The staff are incredibly rude and treat you as if you are doing them a favour! I always feel like I am not supposed to be there the way they treat you as the PAYING client. They are *********** and don’t listen to you. And if you take too long to decide on snacks, or change your mind, the eye rolls and sighs can be heard and seen from miles! The Cinema its self: old and out dated! NOTHING NEW and the screen/board above the tellers that shows the movies and times hasn’t worked in months. They don’t have Cine Prestige or Dbox. CATCH A WAKE UP STERKINEKOR POTCH!

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply05 Feb 2019, 16:08
Official
Good Day Derrick, 
 
Thank you for taking the time to contact us to share your experience. 
 
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion. 
 
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours. 
 
Kind Regards 
 
Sterkinekor