LR
Luc R

1 reviews | Active since Oct 2018

09 Feb 2019, 14:12

Poor training and painful booking process

This is the second time the Ster-Kinekor poor IT infrastructure along with discoveries vitality card has lead to it taking an hour to book a movie. The staff at the eastgate branch are not trained on the POS system and it’s flaws which leads to irritable customers and a frustrating experience as a whole

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply24 Feb 2019, 10:26
Official
Good Day Luc, 

 

Thank you for taking the time to contact us to share your experience.

 

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion. 

 

Kind Regards 

 

Sterkinekor