KN
Kolleen N

1 reviews | Active since Aug 2017

07 Aug 2017, 11:47

Poor service & non-functioning equipment

<p>At around 11:30 I go to buy some cold drink .... firstly with only 1 other customer buying refreshments before me I'm kept waiting in line a number of minutes with more than 6 people behind the counter folding hands looking at me - eventually one person walks over and serves me. Then she says to wait as only one till point is working. Extremely disappointed by overall service and lack of customer acknowledgement by Ster Kinekor. Being a customer that visits them at least 2x a month - I'm not at all happy.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply23 Aug 2017, 11:22
Official

Dear Kolleen Naik

Thank you for taking your time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.