yK
yazeed K

1 reviews | Active since Nov 2013

30 Apr 2015, 12:59

Poor service

Last night my wife and I went to the Ster-Kinekor cinemas at Rosebank. Firstly the Lady(Yvonne) took her own time to serve everyone. We got to the queue at 8pm(The movie started at 8:15) and with only 4 or 5 people in front of us we got to the front of the queue at 8:30. The lady at the counter was so sour and even got our order wrong which delayed the process even more. After 40minutes of standing in the queue and dealing with a morbid cashier, we were finally done.<br> <br> As loyal customers of Ster kinekor rosebank i found the service to be pathetic on a whole. I really hope someone would jack up the staff and put a smile on their faces.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply11 Oct 2016, 08:48
Official

Thank you for taking the time to contact Ster Kinekor, your feedback is important.

Due to circumstances beyond our control this complaint could not be attended to. Should you still require assistance, please feel free to contact us at ***/***(MOVIES)