Poor Service

<p>I took leave the whole of last week to spend time with my nephew who visited Cape Town from Joburg.</p> <p> </p> <p>On Tuesday, 4 July 2017 we decided to take him to the movies. We were 4 people and we watched Rough Night. The 11:45 show.</p> <p> </p> <p>We arrived at Parow Centre cinema at 11:00 ready to book the movies.</p> <p> </p> <p>The line at the pay station was so long and only 2 people was assisting. We then decided to use the self-help stations of which only 2 of the 4 machines were in working condition.</p> <p> </p> <p>Needless to say, we missed at least 30 minutes of the movie and the trailer because we still needed to buy popcorn. Only 2 people was assisting at the popcorn counter as well.</p> <p> </p> <p>I then asked to speak to the manager (a small little lady) who just told me she can’t do anything about it because they are short staffed.</p> <p> </p> <p>Are you guys not prepared for the influx of people of a Tuesday for the special? Are you guys not prepared for the influx over the school holidays?</p> <p> </p> <p>I missed half of the movie all thanks to the constant poor preparation of the school holiday and Tuesday special influx.</p> <p> </p> <p>?????????????????????????????????</p>