PP
Priya P
1 reviews | Active since Jan 2019
15 Aug 2019, 10:16
Poor Security!
I am very disappointed with the service from Ster Kinekor Baywest. I have been hearing that some people are watching movies for free. I then witnessed that myself! I was sitting in the movie theater then a woman came in and she started complaining that her seat was taken. She called security and told him that another women was sitting there with her two children using 3 seats but only had 1 ticket! Security then told the women to move with her children to the row above which was vacant! I was so shocked, instead of putting her out he tells her to sit in the row above!
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Replies (1)Ster-Kinekor's replyOfficial
19 Aug 2019, 11:08 Good Day Priya
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply19 Aug 2019, 11:08
Official
Good Day Priya
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
