Poor customer service and unflexible Marketing Models

It is with great disappointment with the Ster-Kinekor module that you know have to link an email address to an 72year and 11year in order to have a club card and reap the benefits of 50% off on a Tuesday with no other alternative of an sms or any other mechanism. How do you build a module as such not taking into account that kids are minors and many of that age have no concern with an email. My strong suggestion is to have a main holder at least be able to link various cards to one cardholder. I was very disappointed with the above module and voiced this in my call today to the head office after finally getting through - reference number given 4FMJDF.

I now understand why Ster-Kinekor is loosing business to The ***** Theatre in Cape Town. Poor customer service and high prices with unflexible marketing strategies.

I hope this gets revised in future.