NS
Nico S

1 reviews | Active since Mar 2016

08 Mar 2016, 14:37

Poor Customer Service

I wanted to collect a Discovery Movie Card from Greenstone Mall - Ster Kinekor. Management advised that they don't stock and don't know when they will have stock. I have phoned their Head Office and spoken to Precious and i am still non the wiser. It has now almost been three (3) months still no joy. The Manager at Greenstone has also not returned my calls. Very disappointed in such a big organisation.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply09 Mar 2016, 09:06
Official
Hello NicoSonnekus,

Thank you for telling us of your experience.

Your complaint has been escalated to the relevant department to get in touch with you.

Kind regards
Ster-Kinekor