Poor Customer Service

On the 5th of May 2019 I went check out the new Avengers movie (so you can imagine my excitement). Everything went well right up to the point where I had to scan my tickets to enter the cinema. I was then told (for the first time after years going to any of their cinemas) that I would have to leave my doggy bag (from the restaurant I was had lunch at) by the entrance of the cinema on a table with various other parcels. There's no care for anything on that table and parcels are just randomly placed without any supervision. Hundreds of people pass your food which can be taken, or worse be tampered with at anytime. When I inquired about the rule, I was given no reason other than a very poor attitude. After an argument and threats from the gentleman I finally entered with my parcel in hand. This new nonsense was never revealed to me before I purchased the tickets. I do not appreciate the attitude or being treated like a child. There's always some misinformed person trying to enforce something.