1 reviews | Active since Sept 2017
Poor customer service
I went all the way from soweto to mall of Africa to watch a movie but when I got there I had to replace my card but Tinyiko the staff that helped us told us it's R50 in wish she told us that "it's the price we say to scare customers from lossing they cards" and she started to rave on about How we as customers are careless and take care of our cards but didn't get to think about the number of ways the card can be lost and when she continued with it we where just upset to even carry on with the card replacement or even watch the movie and just went back home
Dear Nomvula Msana
Thank you for bringing this to our attention
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Dear Nomvula Msana
Thank you for bringing this to our attention
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.