Poor communication

<p>I made an incorrect booking on Sunday 11 June 2017 and was informed that i should contact the call centre to have the payment reversed. The call centre advised that they could not assist and i should send an email to the info helpdesk immediately to have this reversed. I have emailed them twice and have still not received any feedback which is highly frustrating as I did not watch the movie.</p> <p>Case# CAS-76749-V9J0X5</p> <p> </p>