rN
rowaine N
1 reviews | Active since Oct 2012
04 Jun 2018, 15:11
Poor call centre and finance processes for refund
Poor response from call centre and finance team handling my refund.
CAS 157 105.
Calls are also never returned.
Helpful (0)
Replies (2)0
Replies (2)
Ster-Kinekor's replyOfficial
07 Jun 2018, 17:50Dear Rowaine
We thank you for bringing the matter to our attention.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Ster-Kinekor's reply07 Jun 2018, 17:50
Official
Dear Rowaine
We thank you for bringing the matter to our attention.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
rN
rowaine N's updateReviewer Update
14 Jun 2018, 10:09Still no response!!!!
Pathetic service and ownership of the matter by the manager Vigie Naidoo.
It has now been over a month that this matter is pending and I still await my refund.
rN
rowaine N's update14 Jun 2018, 10:09
Reviewer Update
Still no response!!!!
Pathetic service and ownership of the matter by the manager Vigie Naidoo.
It has now been over a month that this matter is pending and I still await my refund.