Poor

I waited in a line for over a half an hour to eventually get to the front of the line, order everything we wanted to get told that they are offline. I understand that this happens, however when I confronted John (manager on duty) and said that they should have someone tell customers that they cannot use bank cards to purchase his complete disinterested in what I was saying was evident and he and the lady with him seemed extremely annoyed by me. For a business this big I would have thought that they would hire people who are actually interested in customer service and run a more organised business.