KS
Kobus S

1 reviews | Active since Aug 2018

04 Aug 2018, 14:24

Please skip bayside ster-kinikor!!!!!

Please use another cinema. The manager and till staff could be the worst employees that the cinema industry can ask for. No help from anyone of them. Dont want my little girl go and watch a movie that she is interested in and inside the age gap. But just before us a mom and her 3 girls got through and you can clearly see they are not the right age. But yes we are suppose to be transparent. Not for them. Our skin colour is cleary wrong. Never in my life will ster-kinikor see us again. And i will make it my duty to tell everyone to skip bayside ster-kinikor while unprofessional people is running it. Please learn your staff some manners and how to serve in a transparent way.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply07 Aug 2018, 09:25
Official

Dear Kobus,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department.

Kind Regards,

Ster-Kinekor