Payment

took my better half to the movies, we paid for the tickets, then as we got to the snack counter, we ordered our drinks and pop corn, we swiped my card and nothing, ( women who was helping did not give or supply me with a declined slip) she just said its the machine that's not working or does not have signal. she then tried a few more times to no prevail (5 more times) it went through on the 6th time. we went to go sit down to watch the movie, about half way through all those transactions come through on my notification on my cell phone,so afterwards i went looking for a manager or someone to report this to but no one, i come back next day and they said i must wait 48 hours in case it has or will be reversed,48hours and still nothing,then i had to bring a statement which i did,driving up and down for a week to every time talk to a new person who tells me the same story,after numerous times to sort this out i get false hope and long stories, its been 2 and a half months now and i am highly upset that i am still waiting and no feed back whats so ever, this is really bad and poor service, i am wasting more money on petrol,airtime and my time, its really ridiculous