#paybackmymoney

I am completely and utterly dissatisfied and appalled by the service I have received from Sterkinekor. I booked and paid online, my money was taken from my account but have no reservation number. I then called in and firstly waited 8mins before my call was answered and then spoke to gentleman who was completely unsympathetic and unhelpful. When telling him I’m upset he gave an insincere apology and a nonchalant attitude toward the situation. Even when saying I’m going to social media with my dissatisfaction his response was “you can do that” is that customer service? I would like to state that I am completely horrified with the service I received from this so called company. This company is a joke to say that least. I have not received an apology, a solution, or what I deserve which is MY money that STERKINEKOR has taken. I have called sooooooo many times and all I’m told is “it’s on hold, it’s waiting for approval, it’s been processed. This is 15 DAYS later where I was initially told 2-3 working days, is this a joke????? I called in AGAIN today and the supervisor at ‭+27 (861) 668-437‬ couldn't take my call. This is actually laughable. As I said this is the longest 48hrs in history!!!

I WANT MY MONEY!!!!!!!! I’m beyond fed up with this company it’s a disgrace honestly.