Pathetic Treatment

It is with unimaginable regret that I need to address the pathetic service from Ster-Kinekor Theatres Maponya Mall. My friend Millicent Msimango and I went to watch Acrimony. We opted for the latest movie at 22:45pm as per the website for personal reasons. When we got there we ask why the terminals to buy tickets are closed, we were told it's closed. When we questioned the info on the website this lady went on to say it was a mistake they were not supposed to publish movies after 8pm for Maponya on the website. The lady called a manager because she saw we were about to cause a scene and were asking her for the customer services number. The manager arrogantly tells us that this movie is not playing after 8pm when we ask abt the website she leaves us hanging saying she is going to check something. She left us there for a good 10mins and we were clearly not taking their bull story. Then the lady we initially spoke to re appears with an attitude and tells us to come butythe tickets from her. When we ask about the popcorn it was clear everyone was about to knock off as even the roller door was half closed. We were treated like intruders as if we distracted everyday course. The treatment we received is totally unacceptable and we are not happy because we did not even enjoy the movie, someone kept on switching the lights on and off to disgruntle us I would assume ??