Pathetic Service from Ster-Kinekor Website staff and Call centre staff

<p>I tried booking tickets online for a 3D IMAX movie. I selected Tuesday the 20th of december as the date and after the payment had been taken, I saw that the website had glitched, causing my booking to be brought forward by a day. I Called customer support, they told me that it was not possible to change the booking day, eventhough it was their own website and booking system that resulted in this problem. As a long time customer, this lack of customer service was absolutely shocking and beyond disappoiting. The last time I made a booking online, it would only allow me to book in Prestige Cinemas. The time before that, I was made late for my movie and missed the beginning due the Card machines for the snacks counter all being offline. I was an hour early for that movie, before all the trouble started.</p> <p> </p> <p> </p>