Pathetic service from Ster Kinekor

I am extremely ****ed off. I just got off the phone with your call centre.

You double booked me for a movie. I iget to the cinema after 62km of driving and also paying tolls only to find my ticket was invalid and that someone else was sitting in my seat.

Now i complain and you ask me to send my personal bank statement to prove i paid you!!!

PLEASE TELL ME WHAT YOUR SYSTEM IS CAPABLE OF? YOU COULDNT EVEN NOTIFY ME OF A INVALID BOOKING, NOR CAN YOU CHECK YOUR STATEMENT TO LOOK FOR MY PAYMENT.

I feel violated and all you can say to me is sorry? And to wait 7-14 business days.

PATHETIC Customer Care!!!

If that is not enough- I need to make numerous calls to you(at my own cost) only to hear you say sorry.