Pathetic service

<p>Every time I try to book movies online, the ster-kinekor site encounters a payment error. I have to keep trying to book different seats as the portal does not register that the transaction has not been completed. When I try to use my edgars club card with my ticket purchase; the site says that I have exceeded my daily limit. This is extremely frustrating as I then have to physically go to the cinema to book tickets. I have tried to call the ster-kinekor helpline and no one answers, this has happened on more than one occasion. I have been waiting on the line for nearly 20 minutes and still no answer. </p> <p> </p> <p>Sort out your service, you are losing customers due to this pathetic setup.</p> <p> </p> <p>Kim Castle</p>