RP
Rowen P
1 reviews | Active since Oct 2018
31 Dec 2018, 08:05
Pathetic service
Once again Ster-Kinekor at gateway mall strikes again the we went to watch a movie last night and the last 30 minutes of the movie was stuck where by the entire cinema was unhappy ? they left us sad and disappointed all they did was gave us a voucher to watch another 2d movie another time but still not good enough as it will be another cost and we didn’t get to complete the movie that we paid to go watch ********** 460 no feedback from them as this is my second complaint
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Ster-Kinekor's replyOfficial
09 Feb 2019, 12:03Good Day Rowen,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply09 Feb 2019, 12:03
Official
Good Day Rowen,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor