Pathetic service

<p>More than once have a experienced bad service from SK. They don't bother to reply to emails, yet you'll get the automated email stating that they will attend to you. People at the call centre aren't clued up on the services that SK offer. The manager has been on a call since early November; I am still waiting his/her call when I complained in November. I asked for the manager to call me back today, when i phoned today, as he/she was on a call; hours later, no call. So, with SK offering a service that they cant even offer me a little help with, I give up with them.</p>