AM
Anre M

1 reviews | Active since Aug 2014

20 Feb 2016, 18:06

Pathetic Cinema

To whom it may concern<br> I was at Ster Kenikor East-Rand Mall on Saturday and believe me, I will NEVER support you again. And I'm not the only customer feeling like this, every friend I know don't go to the movies anymore.<br> A movie ticket, one coke and a popcorn cost me R126. And your aircons were out of order with a big sign stating \it is being taken care of by our technicians.\" On inquiry a staff member informed me it's been broken for 2 weeks... You are PATHETIC. You are losing clients so you bump your prices up even more to make up for the lack of patrons...how about dropping your prices and see the people flood back.<br> We were 3 people in a cinema on a Saturday morning...<br> Wake up!<br> Regards<br> Streaming Online from now on<br> "

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply22 Feb 2016, 09:12
Official
Hello _JG_,

Thank you for reporting this. We apologize for the inconvenience caused to you.

Your complaint has been forwarded to the relevant department who will revert back to you soon.

Regards,
Ster-Kinekor