AM
Alan M

1 reviews | Active since Mar 2009

30 Dec 2015, 14:02

Pathetic

Sterkinekor is, as far as my experience goes, the ONLY company in the world that cannot operate a FUNCTIONAL website and this has been the case for years. I have literally wasted days of my life in the last 5 years trying to book tickets. Today was a total failure across devices and different service providers. I EVENTUALLY located the ticket line number which is VERY well hidden on the website and was on hold for 15 minutes. When I complained about the website the ***** put the phone down on me! What sort of management does this dysfunctional company have? Sterkinekor previously told my wife that Cinema Prestige tickets bought as a gift could be changed for a different date which turned out to be untrue and cost us a couple of hundred rand and the only recourse is to take the cretins to the Small Claims Court but the game is not worth the candle. Sterkinekor is up (down) there with Telkom and Eskom. Why do South Africans have to deal with this non service on a daily basis?

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply31 Dec 2015, 11:56
Official
Hello redbaron,

Thank you for taking the time to get in touch with us.

We are sorry that you've been frustrated by our systems and have tried to get in touch with you to discuss the matter.

Please contact Vigie at the details provided on your voicemail.

Kind regards
Ster-Kinekor