CB
Cailen B

1 reviews | Active since Jan 2019

03 Apr 2019, 19:46

Paid for tickets I never received

Same issue as everyone else. Paid for Avengers Endgame and did not receive my tickets. Called their call center and was told my purchase would be refunded within 24hr. It's been 24hrs later and guess what? It's not in my account. This is not acceptable and I want my money back.

0
Replies (2)
Ster-Kinekor
Ster-Kinekor's reply07 Jun 2019, 12:30
Official
 Good Day 

Thank you for taking the time to contact us to share your experience.

The SK team apologises for the late response and the inconvenience caused.

Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours. 

Kind Regards 
Sterkinekor 
CB
Cailen B's update07 Jun 2019, 14:06
Reviewer Update
This is still an issue as. Someone contacted me today to ask that I reply to the post that was a reply to this post and there's nothing here?