TM
Tsholofelo M

1 reviews | Active since Oct 2017

24 Feb 2018, 13:24

Paid for a fully booked cinema

I went to Ster-kinekor Maponya mall yesterday, booked a ticket on the Self-service side which allowed me to even book a seats. to my surprise when I got inside the Cinema all seats were occupied and many of us had to sit on the stirs,,, It was unacceptable

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply27 Feb 2018, 10:31
Official

Dear Tsholofelo,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has bee escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor