JC
James C

1 reviews | Active since Jul 2011

16 Aug 2015, 01:32

Only allowed to swipe Club card once a day

Hi Peter,<br> <br> I often go to the cinemas at Sterkinekor. I usually use my Edgars Club card, which I get discounted (x2 tickets a day). I have been using this card for some time now.<br> <br> I would often purchase x1 ticket, watch a movie, and then buy my second discounted ticket and watch another movie. <br> <br> At a Sterkinekor (SK) cinema recently, I purchased x1 ticket, went into a movie. After the first movie, I attempted to purchase another discounted ticket using the (Edgars Club-Movie card), I was unable to (system would not allow me). I enquired with a SK staff member, and I was told that I am only allowed to swipe my card once (x1) a day, where ever it is for 1 or 2 tickets.<br> <br> When did this new rule come about? That one is only allowed to swipe the Edgars Club at Sterkinekor once (x1) a day?<br>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply12 Oct 2016, 12:06
Official

Thank you for taking the time to contact Ster Kinekor, your feedback is important.

Due to circumstances beyond our control this complaint could not be attended to. Should you still require assistance, please feel free to contact us at ***/***(MOVIES)