NR
Neelesh R
1 reviews | Active since Jun 2013
01 May 2019, 16:33
Online System failure
Just made an online booking for Avengers for 2 May, 2pm. Payment of R342.90 successful but no booking confirmation. Despite a successful payment , booking was definitely not successful as went through the booking process a second time to confirm that my seats were booked but the seats that i chose were still available. Refund Please!!!!!
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Ster-Kinekor's replyOfficial
08 Jun 2019, 15:37 Good Day Neelesh
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply08 Jun 2019, 15:37
Official
Good Day Neelesh
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor